While the orders you have given are being prepared, the product is packaged in such a way that its shape and structure are not clear, there is no information about the package content on the package or cargo bag. Click for detailed information about Shipping and Packaging.
When sending the products you purchased to you, the products are sent with a special packaging method that cannot be understood as a shape. The package content is packaged in such a way that it is definitely not obvious. Also, click for detailed information about Packaging.
To place an order, simply follow these steps: You can add the products you want to buy from the product pages to your basket by clicking the 'Add to Basket' button. You can choose one of your registered addresses from the payment screen or add a new address information. You can complete the payment process by entering your card information on the same screen and choosing one of the installment options if you want to make installments. You can browse through our categories and buy the right toy for you.
If you ordered the wrong product or changed your mind, you can easily cancel your products before the cargo preparations begin, as follows.
By following the steps 'My Orders' > 'Details/Order Detail' > 'Cancel Order'.
It cannot be canceled if the products have started to be prepared for shipping (your invoice has been issued) or if they have been shipped. In this case, you can return the product when it is received.
Certainly. Secretsekme.co offers a gift package option.
For detailed information about your order, you can send an e-mail to email@example.com or contact us via Live Support by clicking the Whatsapp icon on the site.
The products in your order, paid in one go, will be sent to you in a single package.
All individuals over the age of 18 can shop from Secretsekme.co.
If you encounter such a situation, you can send an e-mail to firstname.lastname@example.org or contact us via Live Support by clicking the Whatsapp icon on the site.
Before completing your order, you can make changes such as the products in your basket or the payment method.
Your orders are delivered to the cargo within 24 hours from the moment you purchase the product, depending on the working days and hours.
After purchasing the product, you can access the cargo tracking number via the e-mail sent to you.
Your orders will be delivered to you between 2-4 business days after purchasing the product.
(Official and administrative holidays are not included in this period.)
There is no text about the products on the cargo package of the products you ordered.
Product detail information is not included in the cargo and is not shared. For this reason, the cargo company or any of its personnel cannot have any information about the contents of the box.
We ship to all provinces of Turkey and the TRNC.
On the same day within Istanbul, the products are delivered with Banabi Courier for an additional transportation fee. Please click on the link for the tariff list and shipping time information by district. In addition, for Istanbul, you can receive your order from our pick-up points within the same day.
There is no free shipping option for shipments to Cyprus.
Free shipping on purchases of 1000 TL or more. For orders under 1000 TL, the standard delivery shipping fee is 30 TL, and the Fast Delivery option for Istanbul is 50 TL.
If you wish, it will be shipped to your work or home address, if you wish, you can go to the cargo branches or gel-collect points and receive it yourself.
Yes. Our products have a 2 year warranty.
No. The products are delivered to you without batteries.
You must clean all products before and after each use with only lukewarm water. We recommend using only water, detergent, soap etc. Since the products are likely to leave residue on the product, it may cause an allergic reaction in your body. The waterproofing levels of the products differ depending on details such as structure, usage, and product features. For detailed information about the related products, you can refer to the product user manuals. Click to go to the user manuals page.
Materials such as silicone, soft silicone, liquid silicone, ABS, TPR and TPE polymers are used in our products. You can review the certificates and international approvals of the products. We also share the materials used on each product's own page with you. The products sold under the brand Secret Tab are carefully created with human health in mind. However, we always recommend our users to obtain the expert opinion of a gynecologist/urologist.
Hidden Tab toys are made of suitable materials that do not harm human health, but if your body shows an allergic reaction, you should stop using the product and contact a healthcare provider.
No. We serve you online.
You can use all products with water-based lubricants that are not harmful to human health.
It varies according to the product and product usage. For detailed information, you can review the user manual of the relevant product.
You can easily access information about the product you are interested in from the product detail page, and access all the details from the user manuals page. You can also find what you are looking for in the Private Tab Blog and if you wish, you can also ask our sales representatives questions by clicking the Live Help button.
You can search within the site by clicking the magnifying glass icon at the top of the pages at the top of the pages, typing the keywords related to the product in the space that opens, then clicking the magnifying glass icon again or pressing the enter key on your keyboard.
You can also access the product you want to search from the category tabs on the main page.
You can complete your membership with the password you will create by entering an active e-mail address you use after clicking the human icon at the top right of the page.
Please click the link to become a member.
You can order without being a member. To do this, simply add the products you want to buy from the product pages to the basket and say 'Continue Without Being a Member' on the screen that appears at the 'Confirm cart' step.
You can follow the information about the order you placed without being a member, from the e-mail address you shared during the order.
We recommend that you place an order as a member in order to access information about your orders.
If you forget your password, you can start the password change process by pressing the "I forgot my password" button on the account login screen. If you enter your e-mail address on the screen that opens, you can click on the link in the content sent to your e-mail address and create a password from scratch on the screen that opens.